5 reasons why Freshworks Customer Service Suite wins over Zendesk

Why leading organizations choose Freshworks

  • Seamless experiences across channels: Freshworks unifies customer communications across chat, email, and phone into one place.
  • Easy to implement and use: Freshworks’ intuitive interface and straightforward setup ensures you spend less time wrestling with your software and more time winning over customers.
  • Built-in bots for contextual interactions: Freshworks lets you deploy intelligent bots across channels to deflect repetitive queries and enable agents to focus on critical issues.
  • Low TCO and faster time to value: Freshworks’ unified platform can eliminate the need for disparate solutions and expensive integrations.
  • Customize, extend, and scale: Freshworks’ growing app library empowers you to consolidate customer data from multiple sources in one place using rich APIs

Download your copy today to learn why you should switch to Freshworks, the easy-to-use, AI-powered solution for a seamless, unified experience.

Download the guide

    Freshworks

    About Freshworks Inc.

    At Freshworks, we specialize in creating revolutionary software solutions that simplify and enhance IT, customer support, and sales processes. Our AI-powered tools are designed with the user in mind, offering intuitive interfaces and powerful capabilities that empower teams to achieve more. As a trusted partner for over 65,000 organizations globally, Freshworks is dedicated to delivering innovative solutions that drive business success in the digital age.