State of Workplace Technology: AI in IT

Facing increasing tech overload, IT leaders are turning to AI for much-needed relief

As technology stacks grow larger and more complex, IT teams are finding that artificial intelligence offers tangible solutions to real problems. Our latest report, “State of Workplace Technology: AI in IT,” dives into how AI is pragmatically resolving these complexities. By analyzing data from 2,000 IT professionals, this report sheds light on the tangible benefits AI brings to the field.

Inside This Report, You’ll Find:

Concrete Data on Tech Overload: Discover how IT teams are responding to the surge in applications and technologies they manage daily.
AI’s Role in IT Efficiency: Understand how AI is specifically applied to reduce workloads, cut costs, and redirect focus towards strategic initiatives, with clear examples and statistical backing.
Measured Success: Detailed analysis shows the exact impact of AI adoption in the workplace, including time and cost savings across various IT functions.

Download the report

By downloading this content, you are giving permission to be contacted by a Freshworks representative or 3rd party in regards to the content (by phone or email).

I agree to receive information, tips, and offers about Freshworks products and services.

About Freshworks Inc.

Freshworks Inc., (NASDAQ: FRSH) creates AI-boosted business software anyone can use. Purpose-built for IT, customer support, and sales and marketing teams, our products are designed to let everyone work more efficiently and deliver more value for immediate business impact. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 67,000 customers, including American Express, Blue Nile, Bridgestone, Databricks, Fila, and OfficeMax.