Empower agents to elevate productivity and efficiency

Take your customer support to new heights with an AI copilot

Are you a customer service leader looking to leverage generative-AI-powered or AI copilot to help your teams be more successful?

Discover how Freshworks generative-AI-powered agent assist technologies can help support your service team.

The key focus areas outlined within these pages will help you understand how generative-AI-powered agent assist technologies like Freddy Copilot can help support teams be more successful.

This guide will cover how to:

Equip agents to accomplish more in less time
Empower agents to improve the quality of responses
Free up admin time by streamlining operational tasks

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About Freshworks Inc.

At Freshworks, we specialize in creating revolutionary software solutions that simplify and enhance IT, customer support, and sales processes. Our AI-powered tools are designed with the user in mind, offering intuitive interfaces and powerful capabilities that empower teams to achieve more. As a trusted partner for over 65,000 organizations globally, Freshworks is dedicated to delivering innovative solutions that drive business success in the digital age.